:root {
  --bg: #f4f5f7; --panel: #ffffff; --ink: #18202b; --muted: #5f6b7a; --line: #e2e6eb;
  --side: #121821; --side-ink: #c9d2dd; --accent: #2f6fed; --accent-ink: #fff;
  --ok: #1f8a4c; --warn: #b86e00; --bad: #c0392b; --frozen: #4a6fa5;
  --radius: 8px; font-family: system-ui, -apple-system, "Segoe UI", sans-serif;
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--ink); font-size: 14px; }
.hidden { display: none !important; }
a { color: var(--accent); text-decoration: none; }
button, input, select { font: inherit; }
.shell { display: grid; grid-template-columns: 220px minmax(0, 1fr); min-height: 100vh; }
.side { background: var(--side); color: var(--side-ink); display: flex; flex-direction: column; padding: 20px 14px; }
.brand { font-size: 18px; font-weight: 700; color: #fff; padding: 0 8px 20px; letter-spacing: .2px; }
.brand span { color: #7fa6ff; font-weight: 500; }
#nav a { display: block; padding: 9px 10px; border-radius: 6px; color: var(--side-ink); margin-bottom: 2px; }
#nav a.active, #nav a:hover { background: #1f2834; color: #fff; }
.me { margin-top: auto; padding: 12px 8px 0; border-top: 1px solid #222c38; font-size: 13px; }
.me a, .me .link { color: #9fb4cc; display: block; margin-top: 6px; }
.me-name { color: #fff; font-weight: 600; }
.me-role { color: #8796a8; text-transform: capitalize; }
.main { padding: 28px 32px; max-width: 1280px; width: 100%; min-width: 0; }
.table-wrap { overflow-x: auto; }
h1 { font-size: 22px; margin: 0 0 4px; }
h2 { font-size: 16px; margin: 28px 0 10px; }
.sub { color: var(--muted); margin: 0 0 20px; }
.head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; flex-wrap: wrap; }
.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin: 8px 0 24px; }
.tile { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 14px 16px; }
.tile .k { color: var(--muted); font-size: 12px; text-transform: uppercase; letter-spacing: .4px; }
.tile .v { font-size: 26px; font-weight: 650; margin-top: 4px; font-variant-numeric: tabular-nums; }
.tile .v.bad { color: var(--bad); }
.panel { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); }
.toolbar { display: flex; gap: 8px; padding: 12px; border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.toolbar input[type=search] { flex: 1; min-width: 200px; }
input, select { padding: 8px 10px; border: 1px solid #cdd3da; border-radius: 6px; background: #fff; }
input:focus, select:focus { outline: 2px solid #b9cdfa; border-color: var(--accent); }
.btn { padding: 8px 14px; border-radius: 6px; border: 1px solid #cdd3da; background: #fff; cursor: pointer; }
.btn:hover { background: #f1f3f6; }
.btn.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-ink); }
.btn.primary:hover { filter: brightness(1.05); }
.btn.small { padding: 4px 9px; font-size: 13px; }
.btn:disabled { opacity: .55; cursor: default; }
.link { background: none; border: 0; padding: 0; cursor: pointer; text-align: left; }
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 10px 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
th { font-size: 12px; color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .3px; background: #fafbfc; }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; }
tr:last-child td { border-bottom: 0; }
tbody tr:hover { background: #fafbfd; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.badge { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 12px; font-weight: 600; background: #eef1f5; color: var(--muted); }
.badge.active { background: #e3f4ea; color: var(--ok); }
.badge.frozen { background: #e6edf7; color: var(--frozen); }
.badge.deactivated, .badge.disabled, .badge.retired, .badge.failed { background: #fbe9e7; color: var(--bad); }
.badge.invited, .badge.stopped, .badge.provisioning { background: #fff3e0; color: var(--warn); }
.warn { color: var(--warn); }
.err { color: var(--bad); }
.empty { padding: 28px; text-align: center; color: var(--muted); }
.grid2 { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 16px; }
.card { background: var(--panel); border: 1px solid var(--line); border-radius: var(--radius); padding: 16px 18px; }
.card h2 { margin-top: 0; }
dl { display: grid; grid-template-columns: 140px 1fr; gap: 8px 12px; margin: 0; }
dt { color: var(--muted); }
dd { margin: 0; }
form.inline { display: flex; gap: 8px; flex-wrap: wrap; align-items: flex-end; padding: 14px; }
form.inline label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--muted); }
.notice { background: #fff8e6; border: 1px solid #f1d9a6; border-radius: var(--radius); padding: 12px 14px; margin: 12px 0; }
.notice.warn { background: #fdecec; border-color: #f3b8b8; }
.notice details { margin-top: 8px; }
.copy { display: flex; gap: 8px; margin-top: 8px; }
.copy input { flex: 1; font-family: ui-monospace, monospace; font-size: 12px; }
.auth { min-height: 100vh; display: grid; place-items: center; padding: 16px; }
.auth-card { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 32px; width: 100%; max-width: 380px; }
.auth-card .brand { color: var(--ink); padding: 0 0 6px; font-size: 22px; }
.auth-card .brand span { color: var(--accent); }
.auth-card form { display: flex; flex-direction: column; gap: 12px; margin-top: 18px; }
.auth-card label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--muted); }
.auth-card .btn { width: 100%; padding: 10px; }
.form-error { color: var(--bad); font-size: 13px; min-height: 18px; }
.toast { position: fixed; bottom: 20px; right: 20px; background: var(--ink); color: #fff; padding: 10px 16px; border-radius: 6px; z-index: 10; max-width: 420px; }
.toast.error { background: var(--bad); }
.back { display: inline-block; margin-bottom: 12px; }
.count { display: inline-block; min-width: 20px; padding: 0 6px; margin-left: 8px; border-radius: 999px; background: var(--accent); color: #fff; font-size: 12px; line-height: 20px; text-align: center; }
.tabs { display: flex; gap: 4px; flex-wrap: wrap; margin-bottom: 12px; }
.tab { padding: 6px 12px; border-radius: 999px; color: var(--ink); border: 1px solid transparent; }
.tab:hover { background: #e9edf2; }
.tab.on { background: var(--panel); border-color: var(--line); font-weight: 600; }
tr.unread td:first-child { box-shadow: inset 3px 0 0 var(--accent); }
tr.unread a { font-weight: 600; }
.actions { display: flex; gap: 8px; flex-wrap: wrap; }
.badge.new { background: #e6eefc; color: var(--accent); }
.badge.contacted, .badge.qualified { background: #fff3e0; color: var(--warn); }
.badge.converted { background: #e3f4ea; color: var(--ok); }
.badge.lost, .badge.spam { background: #eef1f5; color: var(--muted); }
.msg { white-space: pre-wrap; overflow-wrap: anywhere; }
form.stack { display: flex; flex-direction: column; gap: 10px; }
form.stack label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--muted); }
form.stack label.check { flex-direction: row; align-items: center; gap: 8px; font-size: 13px; color: var(--ink); }
form.stack .btn { align-self: flex-start; }
textarea { font: inherit; padding: 8px 10px; border: 1px solid #cdd3da; border-radius: 6px; resize: vertical; width: 100%; }
.timeline { list-style: none; margin: 0 0 16px; padding: 0; }
.timeline li { padding: 10px 0 10px 14px; border-left: 2px solid var(--line); margin-left: 4px; }
.timeline li.contacted { border-left-color: var(--ok); }
.timeline li.received { border-left-color: var(--accent); }
@media (max-width: 760px) {
  .shell { grid-template-columns: minmax(0, 1fr); }
  .tiles { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .toolbar select, .toolbar .btn { flex: 1; }
  .side { flex-direction: row; flex-wrap: wrap; align-items: center; gap: 4px; padding: 10px 12px; }
  .brand { padding: 0 8px 0 0; }
  #nav { display: flex; overflow-x: auto; max-width: 100%; order: 3; flex-basis: 100%; }
  #nav a { white-space: nowrap; }
  .me { margin: 0 0 0 auto; border: 0; padding: 0; display: flex; gap: 10px; align-items: center; }
  .me-name, .me-role { display: none; }
  .main { padding: 18px 16px; }
}
.checklist { list-style: none; margin: 0; padding: 4px 0; }
.checklist li { border-bottom: 1px solid var(--line); }
.checklist li:last-child { border-bottom: 0; }
.checklist label { display: flex; gap: 10px; align-items: flex-start; padding: 10px 14px; cursor: pointer; }
.checklist input { margin-top: 2px; padding: 0; }
.chips { display: flex; flex-wrap: wrap; gap: 6px; }
.chips .badge { font-weight: 500; color: var(--ink); }

/* instance requests + freeze */
.btn.danger { border-color: #e2b4ae; color: var(--bad); }
.btn.danger:hover { background: #fbe9e7; }
.grow { flex: 1 1 260px; }
.steps { display: flex; gap: 6px; list-style: none; padding: 0; margin: 4px 0 18px; flex-wrap: wrap; }
.steps li { padding: 6px 12px; border-radius: 999px; background: #eef1f5; color: var(--muted); font-size: 13px; }
.steps li.done { background: #e3f4ea; color: var(--ok); font-weight: 600; }
.badge.awaiting_payment, .badge.awaiting_approval { background: #fff3e0; color: var(--warn); }
.badge.approved, .badge.live { background: #e3f4ea; color: var(--ok); }
.badge.rejected, .badge.cancelled { background: #eef1f5; color: var(--muted); }
div.inline { display: flex; gap: 8px; flex-wrap: wrap; align-items: flex-end; }
div.inline label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--muted); }
#upload { padding: 12px 0 0; }
label.check.small { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; }
.notice.warn strong { color: var(--bad); }
.panel > p.muted { margin: 0; padding: 0 14px 12px; }
.panel + .grid2, .notice + .grid2 { margin-top: 16px; }
.card form { margin-top: 12px; }
/* website traffic */
.chart { width: 100%; height: auto; display: block; }
.chart .bar { fill: var(--accent); opacity: .85; }
.chart .bar:hover { opacity: 1; }
.chart .axis { font-size: 11px; fill: var(--muted); }
.gap-top { margin-top: 16px; }
.v.sm { font-size: 18px; }
.push-right { margin-left: auto; }
#traffic .head { align-items: center; margin-top: 8px; }
#traffic .head h2 { margin: 0; }